Skip to content

Issues and root causes

Vyrux groups problems by root cause, so one fix can restore several use cases. Issues open and close by themselves as scans find or clear them. Owners, due dates, tickets and comments stay with the issue.

Open issues with where each one breaks the chain from log to alert, how many rules it hits, owner, due date and ticket.
Open issues with where each one breaks the chain from log to alert, how many rules it hits, owner, due date and ticket.
The issue panel: status, owner, due date, ticket, and the conversation.
The issue panel: status, owner, due date, ticket, and the conversation.

Snooze or suppress

Snooze 7 days Hides an issue for a week. It comes back after that, whatever happens
Suppress For an issue the team will not fix. It stays hidden through every scan, with a reason kept as evidence

A suppressed issue comes back by itself only if something changes: another rule or log is affected that it did not cover, or an over-firing rule's alerts double. The same rules, or fewer, never bring it back. You can see every suppressed issue under the Suppressed tab, with its reason, who suppressed it and when, and bring any of them back yourself.

When your team requires a second approver, suppressing is a change like any other: it goes to the approvers first, and the issue stays open until one of them approves.

Suppressing an issue asks for a reason. Several issues can be suppressed at once from the list.
Suppressing an issue asks for a reason. Several issues can be suppressed at once from the list.